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The Journal Gazette

  • Flushmate II 501-B pressure assisted flushing system.

  • Location of label with model and serial numbers.

  • Label with model and serial numbers for recalled systems.

Sunday, October 21, 2018 9:42 am

FlushmateŽ recalls Flushmate II 501-B pressure-assisted flushing systems

FlushmateŽ recalls Flushmate II 501-B pressure-assisted flushing systems due to the system can burst at or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact and laceration hazards to consumers and property damage.

This recall is for Flushmate II 501-B pressure-assisted flushing systems installed inside toilet tanks that were manufactured from September 3, 1996 through December 7, 2013. The units are rounded oval, black, two-piece vessels made of injection molded plastic. Recalled units have a date code/serial number that is 15 characters long and is located on the label on top of the Flushmate II 501-B unit. The first six numerals of the serial number are the date code. The date code range for units included in this recall in MMDDYY format is 090396 (September 3, 1996) through 120713 (December 7, 2013). The model code is 10 characters long and is located on the same product label. The model code starts with M and ends with F. Units included in this recall were sold individually and installed in toilets manufactured by American Standard, Corona, Crane, Kohler and Mansfield. 

Consumers should immediately stop using the recalled Flushmate II 501-B systems, turn off the water supply to the unit and flush the toilet to release the internal pressure. Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician. 

Consumers can contact Flushmate toll-free at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday and between 8 a.m. and 6:30 p.m. ET Saturday, or online at www.flushmate.com and click on “501-B Recall” in the blue box on the top of the page for more information.

About 1.4 million (in addition, about 17,300 were sold in Canada) (The Series 503 Flushmate III was previously recalled June 2012, January 2014, and July 2016.)  

Flushmate has received 1,446 reports in the U.S. and 7 reports in Canada of the units included in this recall bursting, resulting in property damage, totaling about $710,000, including 23 injury reports with one requiring foot surgery.

Flushmate II 501-B system was sold at Home Depot and Lowe's stores, toilet manufacturers, distributors and plumbing contractors nationwide and online at www.grainger.com, www.hdsupply.com, www.homedepot.com and other online retailers from September 1996 through December 2015 for about $108 for the units without toilets.