The Journal Gazette
Sunday, March 01, 2020 1:00 am

WalletHub ranks cities by hard workers

LISA GREEN | The Journal Gazette

Applause, please.

Thank you.

That would be for your employees.

They work hard – though maybe harder in some states than in others.

The personal finance website WalletHub compared the 116 largest cities based on 11 factors to come up with its latest list of the Hardest-Working Cities in America.

The top five are: Anchorage, Alaska; San Francisco; Virginia Beach, Virginia; Cheyenne, Wyoming; and Irving, Texas.

Some factors were directly work-related, including the average hours in a workweek, share of households where no adults work and share of “engaged workers,” described by Gallup as “involved in, enthusiastic about and committed to their work and workplace.”

Others were indirectly work-related, including annual volunteer hours per resident, average commute time and share of workers with multiple jobs.

Direct work factors could contribute up to 80 points, or 80% of the weight, in determining rankings while indirect factors carried 20 points, or 20% of the weight. 

Among the 116 hardest-working cities WalletHub evaluated, Fort Wayne ranked 72nd, just behind Chula Vista, California, and ahead of Glendale, Arizona.

Detroit and Cleveland are among the bottom five.

Other findings include:

• Irving has the lowest share of households where no adults work, 11.75%, which is 3.6 times lower than in Detroit, which has the highest at 41.87%.

• New York has the longest average commute time, 41.20 minutes, which is 2.9 times longer than in Cheyenne, the city with the shortest at 14.40.

While someone – some cities, in this case – has to land at the top, Americans don't mind – or are at least used to – the work grind. 

“We work so hard, in fact, that we put in more hours at our jobs than several other industrialized countries,” WalletHub said in its report on the rankings. “The average U.S. worker puts in 1,786 hours per year – 106 hours more than the average in Japan, 248 more than the U.K. and 403 more than Germany.”

WalletHub said it was releasing the rankings just ahead of Employee Appreciation Day on Friday.

Attracting talent

Lincoln Financial Group said a new survey found that a company's commitment to “doing the right thing for its communities, employees and the environment” can make a difference in attracting and keeping top talent.

• 40% of employed U.S. adults would turn down their dream job if they weren't sure of an employer's commitment to doing the right thing.

• 53% say they would turn down the opportunity to leave their current employer for a higher-paying job if the new company was less socially responsible.

Lincoln Financial said it gathered responses Feb. 7-13, using the CivicScience market intelligence platform. The number of responses varied by question, ranging from 1,200 to 1,675. Responses were weighted to represent the U.S. adult population, and Lincoln Financial said if it were a random survey, the margin of error would be plus or minus 4 percentage points.

The company released a snapshot of survey results while highlighting some of its initiatives, including an Autism2Work program launched in 2019 in Fort Wayne, designed to attract a more neurodiverse workforce.

Addressing general company efforts, Lincoln Financial President and CEO Dennis R. Glass said the more “diversity of thought, experience and people we have, the better our decisions will be.” 

Lincoln Financial Group, based in Radnor, Pennsylvania, is the marketing name for Lincoln National Corp. and its affiliates. The company has 12,000 employees.

“More support for the communities in which we live and work translates to higher employee engagement,” Glass said in a statement. “Not only is being a responsible company the right thing to do – it also makes us stronger and helps us best serve our customers.”

To share a thought, a favorite quote or other wisdom about leadership, email Lisa Green at Lead On also appears online as a blog at

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