The Journal Gazette
Friday, November 08, 2019 4:50 pm

Changes on the way for Allen County Public Library


The Allen County Public Library on Monday will launch a new system to augment features of library cards and update its website.

The system is called Wise, and it will require patrons to create a username and password to use a personalized My Account section of the library's website and to continue accessing the ACPL Mobile app for cellphones.

The library also will unveil a new website:

The system's start-up will affect some library-related activities today and throughout the weekend, the library's Facebook page says.

Libraries will be open as usual, but patrons won't be able to place books on hold or pay bills for overdue, damaged or lost materials, either in person or online. Cardholders also will not be able to update contact information.

But library staff are committed to making for a convenient transition.

"Our goal is to make this change as smooth as possible for library users and staff," library director Greta Southard wrote in a letter to cardholders.

Some aspects of library patronage won't change – self-checkout, the automated phone service for renewals and library computer access will continue to require a library card and PIN.

The letter, the new website and the Allen County Public Library's Facebook page provide instructions for signing up for the new features.

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